customer satisfaction survey

We at Houston Precision, Inc.(HPI) appreciate the opportunity to handle your repair and calibration needs. Our objective is the total satisfaction of our customers, which we can achieve by performing high quality repair & calibration while maintaining a timely turn-around on your order.

We value your input. Please take a few minutes to answer the questions below.

You can email or fax your reply.

Excellent Good Average Fair Not Satisfied
Was the Shipping/Pickup/Delivery Process satisfactory?
Did the Repair Service satisfy your requirements?
Did the Calibration Report satisfy your requirements?
Did our Turnaround Time meet your expectations?

Did HPI Staff/Customer Service meet your expectations?
Would you consider future calibrations with HPI?

Comments: (Please explain any low ratings):

What other Calibration services would you like to see us offer?

NAME:
COMPANY:
DATE:

Thank you for your time.
We know you have a choice, thank you for choosing us.

updated 01/2010